Press releases

Lopesan details the health and sanitation protocols implemented at their hotels

Lopesan Hotel Group is committed to safeguarding their guests, employees and partners, which is why they have launched a video explaining the COVID-19 prevention programme implemented by the company. The video highlights such measures as maintaining social distancing, cleaning and disinfection systems, and identifying at-risk persons.

16 Mar 2021

Lopesan Hotel Group has shared the video with sector professionals, vendors and guests included in their internal database. The work, produced by audiovisual production company Las Hormigas Negras Producciones Audiovisuales, breaks down the three primary objectives of the Lopesan Health & Safety brand: Maintain social distancing, implement cleaning and disinfection protocols, and methods for identifying at-risk persons, with particular emphasis on the online check-in service available at lopesan.com.

The video also presents how Lopesan Hotel Group has implemented these protocols at each of its hotels before reopening its doors to the public. Guests are welcomed in a staggered and scheduled manner so as to avoid any crowding upon arrival and, after sanitising their luggage handles, an employee will measure guests' temperatures. The main entrance also has carpeting that disinfects the soles of guests' shoes before entering the lobby, which is both in line with current regulations and a comfortable and safe solution. 

Online check-in at lopesan.com has become an essential tool in minimising wait times, confirming guests' identities and processing credit cards, as they are then able to complete a fast and safe check-in process to receive their sanitised room key.

Maximum safety   

The video highlights the fact that all guestrooms are cleaned in strict compliance with a safety manual and shows how a specialised company carries out a complete disinfection procedure, emphasising that each room is not deemed sanitised for occupancy until it has been checked a second time the next day and receives final approval. With regard to common areas, Lopesan Hotel Group has undertaken a detailed approach to cleaning and uses the cutting-edge sanitation products.

The video also demonstrates the measures that have been implemented to ensure that dining at the hotel Group's restaurants remains a safe and pleasurable experience, and that priority is also given to the well-being of its employees.

The video can be viewed here: https://www.youtube.com/watch?v=8GjsQqo5D3o&t=